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Lean Six Sigma in Information Technology

Video Introducing this tutorial

Introduction :
Introduction


Basic Lean Six Sigma Concepts :
What is Lean Six Sigma
History of Lean Six Sigma
Process Improvement and Process Design
Quiz1
10 questions


Application of Lean Six Sigma in IT :
Core IT Functions and Processes
Common Challenges in IT
Addressing Common IT Challenges with Lean Six Sigma
Quiz2
10 questions


Define :
IT Project Prioritization
Chartering IT projects
Voice of the Customer Techniques for Requirements Gathering
Assessing Project Risk
Quiz3
10 questions


Measure :
Basic Statistics Review
Common IT Metrics and Data Sources
Case study
Determining Process Capability for Common IT Processes
Quiz4
9 questions


Analyze :
Regression Analysis for Software Development
Case study 1
Hypothesis Testing
Case Study 2
Quiz5
9 questions


Improve :
Lean Techniques Applied to IT
Identifying Waste in IT
5S for Virtual Workspaces
OEE for Assessing Performance of IT Infrastructure
Quiz6
9 questions


Control :
Control Charts for Common IT Metrics
Leveraging Control Charts for Web Analytics
Visual Management in IT
Case Study 2


Design For Six Sigma in IT :
Overview of DFSS
Case study
SDLC vs. DFSS
Quiz7
9 questions