Portrait of a Transformation
Do Great Leaders Share the Same Traits?
How Much Does Context Matter?
Charismatic and Transformational Leadership
Resistance and Reactions to Change
Phases of Transformation
Making Change Stick
Extrinsic Motivation and Reward
Beyond Money—Intrinsic Motivation
Power—Getting It and Keeping It
Key Levers of Power
Influence—Tools of Persuasion
Give and Take
Negotiating as a Way of Life
Avoiding the Zero-Sum Game
Building and Leading Teams
Guiding Teams as They Evolve
Observation and Organizational Learning
Deliberate Practice and Experiment
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