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lynda Selling with Empathy during Uncertain Times

Video Introducing this tutorial


Introduction:
What customers need from salespeople right now

1. Pivot to Meet the Moment:
Three skills to start selling differently
Pivot your sales mindset
Find an authentic purpose in sales
Identify who you can help through selling
Take fear off the table in sales

2. Create Urgency with Clients:
Create a vivid mental picture before selling
How to power plan in sales
Opening the sales discussion with empathy and urgency
How to deal with customer emotions
Three high-impact sales questions

3. Improve Your Win Rate:
How to work up the chain in sales
Why you should skip the slide deck presentation
How to rebound from a sales failure
How to manage your boss in sales
Connecting money and meaning as a salesperson