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lynda Measuring Business Performance

Video Introducing this tutorial


Introduction :
Measuring business performance

1. Basics of Measuring Business Performance :
Why companies measure
Performance measurement terminology
What should my company measure?

2. Developing a Metric :
Characteristic of a good metric
Additional considerations in developing good metrics
The four types of data analytics

3. Systems of Metrics :
Three categories of performance measurement
Measuring performance with a map
Evaluating a system of metrics

4. Performance Measurement Tools :
Using scorecards to measure and manage performance
Dashboard and data considerations when measuring business performance

Conclusion :
Next steps