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Managing Someone Older Than You


Introduction
Successfully manage an older report
Misconceptions about older workers

1. Strategies for Managing Older Workers
Observe and learn more about your report
How to detect age bias
Reframe and resolve age bias
Techniques for better understanding
Listen effectively to build trust
Integrate past experiences
Bring out workers' unique values
Collaboration tools for an older worker
Help generations work together

2. Ensuring Ongoing Success for the Older Worker
Encourage mentoring relationships
Support ongoing performance
Report your results

Conclusion
Lead in the multigenerational workforce