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Managing in a Matrixed Organization


Introduction
Dealing with the frustration of a matrix
Effectively navigating the matrix

1. Understanding the Matrix
Defining a matrixed organization
Examples of matrixed organizations
Understanding a matrix's benefits

2. Leading Matrixed Employees
Defining accountabilities
Delegating and trusting
Developing your people
Balancing objectives

3. Being a Matrixed Employee
Clarifying your responsibilities
Communicating across the matrix
Resolving conflicts

4. Working in Informal Matrices
Clear accountabilities
Decision-making
Relationship building
Goal setting
Feedback and development

5. Matrix Opportunities
Building business acumen
Learning from more leaders
Building your network
Sharing best practices
Generating new opportunities

Conclusion
Matrix pitfalls
Next steps