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Management Foundations (2013)


Introduction
Welcome
Getting the most from this course

1. Understanding Management
What is management?
Knowing when you're managing and when you're leading
Exploring manager roles
Understanding management styles
Choosing the right style

2. Managing Performance
Managing the performance process
Hiring employees
Onboarding
Setting employee goals
Coaching employees
Addressing performance problems
Letting people go
Managing team performance

3. Managing People
Going from peer to manager
Establishing trust
Motivating and engaging others
Delegating responsibilities
Avoiding micromanagement
Resolving conflict
Having productive meetings
Managing multiple generations
Managing millennials
Managing up
Managing remote employees

4. Managing the Business
Managing your time
Managing project performance
Managing budgets
Knowing HR regulations
Making business decisions

Conclusion
Final advice