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lynda Making the Most of a Difficult Design Job

Video Introducing this tutorial


Introduction :
Turn a challenging design project into a success

1. Initial Problems :
Ensuring a great first impression
Preparing for and handling negative feedback
Managing emotions
Preparing yourself with a positive mindset

2. Communicating Effectively with Difficult Clients :
Diffusing an angry call or message
Keeping your project on track
The all important all-hands meeting

3. Evaluating Your Team and Yourself :
Using assessments to evaluate your team
Are you the problem?
Is this the right job for you?

4. Tips to Minimizing Issues through the Process :
Starting the project off right
Maintaining client satisfaction through the end of the project
Auditing your efforts

Conclusion :
Preparing to increase your success