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Interpersonal Communication

Video Introducing this tutorial

Introduction

Welcome
What you should know

1. Communicating with Your Colleagues

How to make requests effectively
When to use the phone or send an email
How to interpret nonverbal cues

2. Communicating with Your Supervisor

How to manage expectations
Get the guidance you need
Ask your boss the right questions
Know when to listen and when to speak

3 . Communicating in Tricky Situations

Communication and cultural differences
How to handle an interruption
How to respond to critical feedback
How to communicate as an introvert

Conclusion

Next steps