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Implementing a Privacy, Risk, and Assurance Program

Video Introducing this tutorial


Introduction
Privacy and your business

1. Why You Need a Privacy Program
What does privacy mean?
A history of privacy
Privacy at the doctor's office

2. Concepts
Security and privacy
Regulations, standards, and compliance
With great data comes great possibility
With great data comes great responsibility

3. Goals of an Effective Privacy Program
Create a privacy-aware culture
Keep up with a changing legal landscape
Win customer trust
Support the mission

4. Key Components of a Privacy Program
Staffing your privacy program
Customer expectations from your program
What obligations must your privacy program fulfill?
Building your program from the ground up

5. The Privacy Working Group (PWG)
Roles and key responsibilities
Role of security in a privacy program
Role of legal in your privacy working group
Role of product management in your privacy working group
Role of engineering in your privacy working group
Role of data science in your privacy working group
Role of business development in your privacy working group
Role of privacy program leader in your privacy working group

6. The Operational Privacy Team
Where should the operational privacy team report to?
The operational privacy team: Mandates and workstreams
Data classification and standards
Tool development and automation
Cross-functional improvements
Audit, compliance, and risk
Privacy reviews
Incident response
Privacy training

7. Measuring and Scaling Your Privacy Program
Scaling your privacy program
Maturity metrics: Investment
Maturity metrics: Direction

Conclusion
Next steps