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Developing Your Emotional Intelligence

Introduction

Welcome

1. Understanding Emotional Intelligence

What is emotional intelligence?
The role of emotions and EQ
Thinking at the speed of light

2. Being Self-Aware

Understanding personal EQ
Triggers and hijacks
Finding flow

3. Managing Yourself

Disrupting thinking
Reclaim reaction time
Shifting perspective

4. Social Awareness

Using senses to make sense
How to empathize
Listening and communicating

5. Managing Relationships

Playing to strengths
Collect feedback
Align intention and impact

Conclusion

Next steps

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