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lynda Crisis Communication for HR

Video Introducing this tutorial


Introduction:
Introduction
HR's role in a crisis
Who's speaking to whom?
Who will be the spokesperson?

1. Before the Crisis:
Considerations for your HR crisis communication plan
Considerations for mission critical jobs and tasks
Develop an HR crisis communication plan
Practice makes perfect
Timing the implementation of your plan

2. During the Crisis:
Tips for communicating during a crisis
Coordinating work during a crisis

3. After the Crisis:
Tips for communicating after a crisis