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Coaching Employees through Difficult Situations


Introduction
Welcome

1. Foundations for Successful Coaching
What is coaching?
A foundation for successful coaching

2. Situational Scenarios
Coaching someone who is older than you
Coaching when someone is passed over for promotion
Coaching someone who has been promoted
Coaching someone who didn't get enough training

3. Attitudinal Scenarios
Coaching someone who makes excuses
Coaching someone who doesn't want to be coached
Coaching someone who has a big ego
Coaching someone who can't take critique

4. Behavioral Scenarios
Coaching someone who is a poor performer
Coaching someone who is a bad communicator
Coaching someone who keeps making the same mistakes

5. Ongoing Coaching
Suggesting resources
When to give up on coaching

Conclusion
Next steps

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