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Administrative Professional Foundations

Video Introducing this tutorial


Introduction
Welcome

1. The Role with No Job Description
Behind the scenes
Administrative professional secrets
Administrative professional career path

2. Interpersonal Skills
How to work with colleagues
How to work for two executives
How to work on a team
Manage other admins

3. Job Specific Skills
How to answer the phone
How to open mail and manually file
How to address a letter
Manage email
Calendar management
Navigate meetings
Know the latest technology
Use office equipment

Conclusion
Next steps

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